Here are just a few extracts from the letters received from our residents and their relatives.
“Very very pleased with every aspect of care. No complaints at all.”
“All staffs are very kind and caring.”
“All areas are excellent and we would have no hesitation in recommending Roebuck.”
“Thank you, we could not have wished for any better treatment.”
Here are some comments made by professionals.
“The design of the home is ‘Ambulance friendly’’
Paramedic, Ambulance Services
“The environment is relaxed and homely and all staff were welcoming. Care plans are clear, up to date and provide staff with the information they require without having to refer to numerous documents, these are clearly working documents.”
Hertfordshire County Council ,
Care Qality Commission : - CQC Overall Rating : Good